Newmarket House has a strong, committed and experienced team. A large proportion of staff have worked here for many years, and they bring a level of personal investment, professional expertise and calm confidence that come from have helped hundreds of patients out of their illness and guided them on their way to sustained recovery. In addition to contracted positions, Newmarket House maintains its own in-house staffing bank. This enables staff requiring a flexible schedule to choose their shifts. It also allows us to minimise our use of agency staff and thus improve the consistency of care offered to patients.
Newmarket House is also an active training site for the University of East Anglia’s nursing, psychology and occupational therapy programmes, offering placements to five to ten students each year. We welcome enquiries from students from other academic institutions as well and can offer bespoke placements based on their interests and training needs. Many students go on to work at Newmarket House in contracted positions or on our in-house bank, and they bring with them helpful new ideas and clinical and social perspectives which are incorporated within our programme of care.
Newmarket House provides a range of resources to support staff in their roles, continue their professional development, and expand their clinical expertise. In addition to regular individual clinical supervision, we offer monthly in-house trainings covering a range of topics (e.g., addressing body image difficulties, risk assessment and positive risk management, LGBTQ+ considerations, trauma interventions, and working with patients with OCD), monthly case discussions, a journal club discussing current research, and monthly group supervision provided by an external supervisor. In this way, we aim to bolster every staff member’s position as an energised, curious, valued expert in their particular area of practice.
Members of our team frequently share their work in other forums. Recent examples include our support workers training staff from other services in meal support and our psychology and occupational therapy staff presenting their pathways for working with caregivers and neurodivergent patients and a recovery goal-setting intervention they have developed at the 2025 London International Eating Disorders Conference.
